We appreciate serious remuneration and support agreement, and reward and perceive our workers for extraordinary outcomes. A steady spotlight on kept learning and development keeps our colleagues connected with and amped up for "what's straightaway." We offer adaptable work choices when accessible, and underscore the significance of balance between fun and serious activities. We know that when our kin are compensated, perceived, and revived, we win collectively.

Job Outline:

We are searching for somebody energetic about giving programming backing to our as of late sent off Taegis™ application.

"With Taegis™ clients get a completely overseen arrangement conveyed through our security examination and tasks stage, giving high level danger hunting, discovery and fast reaction across endpoint, organization, and cloud conditions."

You will work intimately with item the executives and designing to help our clients. The job will be the point of convergence for our clients as far as help and will be an essential piece of a worldwide group that keeps on improving the item.

The ideal competitor will major areas of strength for have abilities, be headed to help clients, and ready to jump profound into another item and learn it all around.

Key Liabilities:

Work and resolve occurrences and accelerations for both inner and outer clients.

Perform preparing through hands on showings, specialized documentation, and recorded recordings. Act as a guide when required.

Contribute as a component of a group and as an individual from a task group while likewise being able to work freely on occasion.

Work together with advancement and item supervisory groups on shared targets and item guides.

Answer and speak with the client through different channels of correspondence (email, telephone, visit)

Make specialized archives and information base articles

Archive client issues

Stick to SLAs and endeavor to convey brilliant client assistance

Capacity to be sympathetic, precise, merciful, responsive, creative, and faithful

Convey specialized language in a wide-cluster of punctuation from novice clients to designers in our tickets along with information base articles

Keep up with amazing hierarchical, composed and oral relational abilities

Have serious areas of strength for an of desperation

Least Necessities:

Least of 3 years of programming item support insight

Least of 1 year of involvement in UNIX/Linux orders

Least of 2 years of involvement working with Security Endpoint arrangements

Incredible hierarchical, composed and oral relational abilities

Experience with AWS or Kubernetes or other distributed computing arrangements

Favored prerequisites:

Capacity to drive mechanization projects.

Great prearranging information.

Experience with organization processes in different working frameworks, like Linux/Unix, Microsoft Windows.

Incredible critical thinking abilities and sharp capacity to analyze and investigate specialized issues. Expressive and articulate with a tender loving care with amazing abilities to compose.

For the most part acquainted with prearranging/programming: Models incorporate Python, PHP, Perl, SQL.

Simple comprehension of interruption recognition, firewall activities, and other general security rehearses.

Moderate degree of systems administration skill with comprehension of systems administration basics and notable conventions/administrations including GRE, TCP/IP.

Capacity to peruse and decipher network graphs.

Fundamental comprehension of Unix or Linux working frameworks including, however not restricted to:Navigating the filesystemManaging processesObtaining framework measurements, for example, computer processor, memory, plate, network interface use from the order lineIdentifying possible issues from framework logs

Strong comprehension of PC network basics including address goal convention, steering, network address interpretation, virtual confidential organizations, and the OSI model.

Exhibit capacity to investigate endpoint identification and reaction frameworks.

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