yeti work from home, customer support jobs

Full Time13-Sep-2024
Overview

At Sasquatch, we accept that time spent outside issues like never before and our stuff can make that time exceptional. At the point when you work here, you'll have the potential chance to make extraordinary, significant work and issue address with creative colleagues close by. Together, you'll assist our clients with getting the top notch gear they need to capitalize on their experiences.

The Business Backing Expert will straightforwardly uphold Deals Specialists and Retail Records for Sasquatch Coolers in EMEA. Our Business Backing Group is supposed to help seller accounts by responding rapidly and successfully to client requests, open doors and issues, laying out connections, and by adjusting to the always changing hierarchical improvement inside Sasquatch Coolers and with our clients.

You are somebody who has never met an outsider, flourishes with tackling issues and has phenomenal correspondence and hierarchical abilities. You succeed in high speed, consistently changing enterprising conditions. Your better hierarchical abilities permit you than keep steady over different tasks simultaneously and the capacity to switch bearing suddenly. You are the quintessential cooperative person. There is no errand or undertaking too enormous or excessively little for you - you assault them all with energy, inventiveness, an uplifting perspective and serious scrupulousness.

 

Obligations:

• Overseeing and answering every single discount inquiry and questions through email and calls. Common requests incorporate thing accessibility and additionally arrangement of procurement orders; account balance; request/raincheck status item depictions and component clarifications; guarantee issues or concerns.

• Affirm and enter approaching buy orders got by telephone, or email

• Actually speak with clients when stock imperatives as well as quality issues influence convenient satisfaction of orders, advise on rainchecks, and recommend substitute items

• Execute on the functional parts of record the board to give clients elite assistance, for instance: Pushing through of requests, correspondence with distribution centers, book conveyance of orders with retailers and ensure item/request is right and followed through on time

• Dole out stock assignment on new item delivers

• Stock accessibility following

• Overseeing guarantee cases and conveyance inquiries

• Making supportive of forma solicitations and overseeing buy orders

• Speak with Bookkeeping to ensure client accounts are on favorable terms - including invoicing, cash receipts and credits

• Following requests and guaranteeing conveyance subtleties are right

• Oversee new discount and corporate enquiries through Zendesk

• Aid the arrangement of new retailers in every inside framework

 

Capabilities and Characteristics

• Four year certification required

• No less than 0-3 years of involvement with B2B account the executives or client care

• Capable with essential PC abilities - Succeed, Word, internet browsers, and so forth.

• Essential comprehension of bookkeeping standards

• Capacity to execute different assignments and work in an enterprising speedy climate proficiently

• Need the executives - capacity to decide everyday needs and center time/exertion in like manner

• Solid composed and verbal relational abilities - capacity to obviously, succinctly, and brilliantly impart to various expected crowds (existing clients, possible clients, associates, sellers, and so forth.)

• Relationship abilities - the capacity to associate above and beyond the telephone, face to face and through email

• High need to keep moving

• Capable in the English language, spoken and composed

• Ready to deal with a half breed working timetable; 3 days in office 2 days from home

• Position is situated in our Amsterdam office situated inside the Olympic Arena

Sasquatch Can't give work sponsorship right now.

Sasquatch is pleased to be an Equivalent Open door Business

 

yeti work from home, customer support jobs