Aetna Customer Service Jobs Work From Home, Aetna Part Time Jobs In US Apply!! ( Customer Service Representative )
Hiring Organisation: Aetna
Post Name: Customer Service Representative
Qualification: Graduation
Work Hours: 4 Hours
Salary: $20-30/hour
Location: Texas, USA
Aetna Customer Service Jobs Work From Home, Aetna Part Time Jobs In US Apply!! ( Customer Service Representative )
DESCRIPTION:
Job Description
This is a work from home opportunity for anyone living in the Texas, CST time zone.
The role of the Customer Service Representative is to be a customer-focused, courteous, empathetic, service professional, who effectively uses knowledge of plans, products, procedures and systems to provide information and resolve issues, resulting in enhanced customer satisfaction and retention.
The Customer Service Representative position is Aetna’s window to our members, providers, physicians and hospitals. As a Customer Service Representative, the image you project over the telephone and how you handle the caller’s situation is the public’s perception of Aetna.
We provide a human connection when it is needed most.
Pay Range
- The typical pay range for this role is:
- Minimum: 20.00
- Maximum: 30.00
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
- Experience in a production environment.
- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate.
- Strong communication and problem-solving skills -Empathy towards customers’ needs and concerns
- Strong computer navigation and typing skills
- Ability to manage multiple tasks in a transaction / high volume-based environment
Preferred Qualifications
- Health Insurance preferred but not required
- Microsoft Office Suite
- At least one year in a customer service experience
Education
- High School Diploma, G.E.D. or equivalent experience
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Aetna Customer Service Jobs Work From Home, Aetna Part Time Jobs In US Apply!! ( Customer Service Representative )
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Aetna Customer Service Jobs Work From Home, Aetna Part Time Jobs In US Apply!! ( Customer Service Representative )
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
Aetna Customer Service Jobs Work From Home, Aetna Part Time Jobs In US Apply!! ( Customer Service Representative )
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