Apple Careers At Home, Apple Jobs ( Technical Specialist )

Company Name: Apple

Post Name: Technical Specialist

Qualification: Graduation

Work Hours: 8 Hours

Salary: 30000-60000/Month

Location: India

Full Job Description:

When customers buy our products, you’re helping them get the most out of their new Apple technology. Your day at the Apple Store is filled with a lot of support and service. Whether you’re helping customers get started with a Mac or answering their questions about other Apple devices, you’re ready to share your knowledge and provide exceptional support. Achieve satisfaction by bringing solutions and insights to every customer, taking their relationship with Apple to the next level. Full-time and part-time jobs available.
The right to head
Ability to review customer support needs upon arrival and provide solutions or refer them to other teams
Constantly transition between different technical specialties and skill sets
Ability to adapt to change as the product evolves

Explanation:

As a technical expert, you help new owners get started and existing owners get quick, efficient support by developing a strong relationship with Apple. When a customer needs help, you quickly assess their situation. Sometimes you deal with customers with advice or visual solutions, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Other times, you refer customers to support team members who get them back and running. You even offer personal training to new clients, helping them learn the skills they need to get started in photography, video and music projects. All store teams benefit from your contribution to provide the best customer care. By helping Apple develop strong relationships with its customers, you contribute to our success. Discover more benefits in the things you love. Apple’s most important resource, our soul, is our people. Apple benefits contribute significantly to the well-being of our employees and their families. No matter where you work at Apple, you can take advantage of our health and wellness leave program. We are proud to offer product gifts to employees at all levels of the company, and we also offer employees the opportunity to purchase Apple products at a discount – both of which give everyone at Apple the opportunity to share in the success of the company. . You will discover many other benefits of working at Apple, such as programs that match your charitable giving, pay for continuing education, and give you special employee pricing on Apple products. Note: Apple Rewards programs vary by country and depend on eligibility requirements.

Other Requirements:

• You have excellent time management and can make quick decisions. • You remain calm and customer focused when troubleshooting and solving problems.
• You reassure customers when delivering product reviews and potential solutions. • You know the local language well.

Top 10 Tips for Interview

Keep your mind and body, relax.
Never try to give a long answer to an interview question. Keep your answer short and effective.
If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
Do not shake your leg and hand again and again.
Your clothes should be neat and clean.
If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
Before leaving the room. You should say ‘Thank you to your interviewer’

How to apply:

All the eligible candidates can apply for This Job as mentioned below
Read official notification carefully From the Official Website.
Read Notification Carefully Before Apply.
Fill The Application Form (Link Is Given Below)
Attach Required Document and Passport Size Photo with Signature.
Then Submit. Done.

Apple Careers At Home, Apple Jobs ( Technical Specialist )