Netflix Tagger Remote Jobs ( Technical Support Engineer )
Company Name: Netflix
Post Name: Engineer
Work Hours: 8 Hours
Full Job Description:
Netflix is the world’s leading entertainment service with 220 million paid subscriptions in 190 countries, allowing you to enjoy TV series, documentaries and movies in different genres and languages. Members can see what they want, anytime, anywhere, on any screen connected to the Internet. About the Technical Support Center
The purpose of the Engineering Support Forum is to make Platform Engineering more efficient in providing support to its customers. The team is the front line asset for the technical support needs of our customers (ie our services) – managing, troubleshooting and solving customer questions and issues. Additionally, this team will focus on workflow, customer support, support tools, platform product offerings, documentation, and developer training.
Provide a great support experience for the Netflix developer community. To support our customers, track issues and resolve them in a timely manner. If the obstacles prevent immediate decisions, we consider the situation and ensure that there is a vision and reason for the delay. Provide insight, feedback and support for customer impact and tools we support our partners in data platform design and engineering. Work closely with product management, train designers and engineers to track and maintain visibility on ongoing issues and communicate customer needs to ensure progress is made and these areas first. Lead collaborative efforts to reduce product friction and increase usability so Platform Engineering can build, deploy and deliver highly functional solutions for the developer community.
We are looking for a Technical Support Engineer with an interest in data platform infrastructure and tools, customer service, and automation. You will be responsible for monitoring and responding to our customer requests, troubleshooting, solving problems, resolving support needs, creating support documents and runbooks, improving and maintaining support tools and automation, understanding our offerings, and finding ways to improve engineering. support experience. Our candidate has first-hand experience in customer support, engineering, writing and building a company with knowledge of independent work and has knowledge of infrastructure, internal applications, platforms and cloud computing. You are very good at understanding and solving complex and complicated problems and are always on the lookout for updates. As an engineer in this role, we need a candidate who can understand our complex technology offerings, work hard to develop our automation infrastructure, and product support and performance improvement based on relationships. market. Place
Our office is located in Los Gatos.
What you will need to do well:
You are qualified to provide high level customer support in a complex organization, preferably within a centralized team
You are passionate about customer experience
You are a data-driven decision maker
You have excellent written and communication skills and appreciate the importance of detailed documentation
You are comfortable with at least one programming language; Preferably Python and/or Java
Ability to read and understand Unix system log files to diagnose and troubleshoot problems
Previous experience supporting platforms built using open source technologies such as Jupyter, Hadoop, Apache Airflow (or other orchestration platforms), Presto/Trino. You work with a large database system (such as Iceberg or Hive)
You have experience with data pipelines using the Apache Spark framework or technologies such as Flink, Kafka, Druid or Presto
Ability to read and write SQL queries to extract complex data required to support reported product issues/defects
Experience with cloud infrastructure and/or infrastructure platforms is a plus
You have the desire and ability to learn how parts of a big data platform work together
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Netflix Binge Watching Job Apply In USA ( Software Engineer )
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
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